Managed IT for small businesses, without the MSP runaround

Enterprise-level IT support from one engineer who answers the phone.

I spent years inside Denver-area managed service providers, supporting 1,000+ business users and running servers, firewalls and backups for multiple companies at once. Now you get that experience directly, without the long contract or the ticket queue.

20 years in IT · Former MSP and enterprise engineer · CompTIA Network+ & A+ · Insured · 5.0 stars from 59 reviews

Who I work with

  • Offices and professional practices
  • Retail shops and coffee shops
  • Healthcare and other offices that handle sensitive data
  • Remote and hybrid teams
  • Small businesses with no in-house IT person

What I handle

Office networks and Wi-Fi

Networks that stay up through the workday, with coverage where your team actually sits.

Firewalls and remote access

Firewalls, VPNs and secure remote access on Cisco, Fortinet and UniFi gear.

Microsoft 365

Email, user accounts, multi-factor login and device management.

Backups that restore

Tested backups with Veeam, Acronis or Backblaze, not just assumed to work.

Servers and directory

Windows Server, Active Directory and Azure AD, set up and maintained.

Security reviews

Assessments based on CIS Benchmarks, explained in plain English.

How we can work together

One-time projects

A new office network, a move or a migration, scoped and quoted up front.

As-needed help

Call when something breaks. You talk to me, and I fix it.

Managed IT support

Ongoing care for your network, accounts, backups and security, plus a direct line when something breaks.

Managed IT, without the MSP overhead

I spent years inside Denver-area managed service providers, so I know what that model does well and where it frustrates small businesses: contracts, ticket portals and a different technician every time.

My managed IT keeps the parts that matter: proactive monitoring and updates, backups that get checked, security that gets maintained, and someone who already knows your setup when something goes wrong. That someone is me. I take on a limited number of clients so each one gets real attention.

White-glove technology service. Networks, security, computers and audio/video, handled by an engineer, not a handyman.

★★★★★

“My small organization had spent hours trying to figure out a tech problem. Within 30 minutes, Tech Shaman had it fixed! I love that we were able to meet remotely. Very professional, responsive and patient.”

Tami H., Littleton, CO

James Rupert, founder of Tech Shaman IT

Tell me what’s going on

Describe the problem in your own words, however messy. It comes straight to me, not a call center, and I’ll reply personally.

Prefer to talk? Call 303-578-9713 or email contact@techshamanit.com. You can also connect with me on LinkedIn.

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