I’m James Rupert.

I didn’t fall into tech because I’m handy. I’ve spent 20 years in IT.

Founder of Tech Shaman IT in Littleton, Colorado. Enterprise-level IT for Denver homes and small businesses, from one person who actually picks up the phone.

Tell me what’s going on

Call 303-578-9713

20 years in IT · Former MSP and enterprise engineer · CompTIA Network+ & A+ · Insured · 5.0 stars from 59 reviews

20 years

in IT, from the tech bench to enterprise systems

20,000+

users supported at Tribune Company

59

five-star reviews on Google and Thumbtack

Est. 2024

Tech Shaman LLC, insured

How I got here

I’ve been fixing computers since high school in Tampa, where I took PC support classes and repaired the school’s machines. My first job was the CompUSA tech bench. From there I did Dell small-business support, statewide support for Florida Realtors, and field support at Florida Hospital.

At Tribune Company I supported more than 20,000 users across Citrix, Exchange, VPN and Active Directory. Then I moved into healthcare IT at an electronic medical records company, where uptime and HIPAA weren’t optional.

I moved to Colorado in 2017 and spent nearly five years at Symmetrix Solutions (now NexusTek) in Greenwood Village, supporting 1,000+ business users. At All Covered (Konica Minolta) I was a systems engineer running Windows servers, Cisco networks, firewalls and Veeam backups for multiple businesses at once. Most recently I spent three years on the tier 2/3 team for a national healthcare platform serving U.S. veterans.

Why Tech Shaman

In 2024 I started Tech Shaman because I kept seeing the same thing: big IT companies put people in a ticket queue, and everyone else gets a guy who learned last year. I wanted Denver homes and small businesses to get enterprise-level work from one person who actually picks up the phone. I’ve driven 30,000+ miles to client homes and offices over the years, and I still show up in person.

The name came from clients. People kept telling me that when I show up, things just start working. A project manager I worked with called me his “Tech Sherpa,” and Tech Shaman grew out of that.

Today I’ve happily traded the corporate side for working directly with clients, every step of the way. One person who can do what a whole IT team does. I’ve proven that over a 20-year career, and it’s exactly what you get when you call me.

Credentials

CompTIA Network+ and A+

Certified, with CCNA in progress.

20 years across industries

Enterprise, MSP, healthcare and government-adjacent IT.

Thumbtack Platinum Top Pro

5.0 stars from 59 reviews on Google and Thumbtack.

B.A., University of Central Florida · Insured · Colorado LLC · LinkedIn profile

White-glove technology service. Networks, security, computers and audio/video, handled by an engineer, not a handyman.

What clients say

      EXCELLENT  
   Based on 18 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Cody M 
 
 
 
 Trustindex verifies that the original source of the review is Google. Helped me resolve some issues with my home network, was quick and concise.  Very professional, definitely recommended.
  
 
      Posted on Google  
   
   Justin Cooley 
 
 
 
 Trustindex verifies that the original source of the review is Google. Outstanding service and very knowledgeable. Will have him back for all me tech needs.
  
 
      Posted on Google  
   
   Shawn Hymel 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have a router in the basement that struggled to get a WiFi signal to the second floor. I don't trust the "just plug it in" style WiFi extenders (they usually seem to make things worse). It was worth it to have James visit and figure out how to set up mesh correctly, and he did a great job. I'm now getting full fiber speeds near the routers or about half that in the furthest room (expected for multipath WiFi 5 GHz signals).
  
 
      Posted on Google  
   
   Jeff Cox 
 
 
 
 Trustindex verifies that the original source of the review is Google. Tech shaman did magical work repairing my Xbox. The turn around time was outstanding.
  
 
      Posted on Google  
   
   Jake Keller 
 
 
 
 Trustindex verifies that the original source of the review is Google. James at Tech Shaman helped me get my home network figured out in a big way. Could not get my WiFi to the back yard or into the small carriage house we have in the back. James was professional, communicated well and offered good options at a very reasonable price. Now my Wifi signal is great in the backyard. Glad I called tech shaman. Will definitely use them again if another IT issue pops up.
  
 
      Posted on Google  
   
   Rob Hilgefort 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great communication and great service getting my computer repair done!
  
 
      Posted on Google  
   
   Daniel Vasquez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Was having some boot issues with my PC and Tech Shaman was able to diagnose and fix my issues in a day! Working with him was a breeze, I knew I was in good hands. Highly recommended for all your tech repair needs.
  
 
      Posted on Google  
   
   Dennis Schroeder 
 
 
 
 Trustindex verifies that the original source of the review is Google. James at TechShaman remote'd into my Mac and resolved a code level conflict I had after installing new virus/firewall software. The new software conflicted with leftover fragments from the old software not deleted by the uninstaller, he deleted the fragments at the code level then optimized my new software and it is running great. He was patient, it was easy and the process was like having my own IT tech.

Tell me what’s going on

Describe the problem in your own words, however messy. It comes straight to me, not a call center, and I’ll reply personally.

Prefer to talk? Call 303-578-9713 or email contact@techshamanit.com. You can also connect with me on LinkedIn.